Whether you are an existing landlord or are contemplating becoming a landlord, either renting out a property you already own or looking to purchase a property for investment purposes, Carters can help you. 

The combined professional teams at Carters Lettings and Carters Chartered Surveyors, with all their knowledge, expertise and experience, are available to help you navigate through the process and legal formalities, to ensure the optimum result is achieved. 

We fully appreciate that properties are major assets for our clients, however large or small they may be and can provide informed pre-acquisition and disposal advice, which encompasses elements of our building surveying, property management and valuation services. 

Our friendly, professional, and highly experienced staff provide all the specialist support that’s required for a full letting and portfolio management service

Our focus is on safeguarding our clients’ property assets and their investment returns, growing their rental income whilst ensuring compliance with ever changing regulatory and legislative requirements. We take the time to get to know our clients so we can tailor our services according to their needs and we aim to form successful, long term relationships. 

We are committed to ensuring that our tenants feel safe and secure whilst living in their homes. Happy tenants usually mean fewer voids, regular rental income and less issues overall. 

Part or complete letting and management packages are available, tailored to your requirements. We are dedicated to being upfront and transparent about our charges, ensuring that none of our clients have any unexpected surprises. 

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Please see our Guide to Renting for further
information and we also recommend reading How to rent – GOV.UK 

YOU CAN BE REASSURED THAT:

Our knowledgeable, professional staff will strive to deliver a ‘best in class’ customer experience to all our clients, whilst ensuring that all financial, legal, health and compliance regulations are met. 

Your property portfolio will be correctly managed to ensure you receive maximum income and minimum voids through the life of owning the property. 

Personal service, as our valued client we keep in regular personal contact and provide accurate, tailored and easily understandable, operational and financial reporting. 

Our clients are all treated equally. the size of your portfolio doesn’t affect the quality of service you receive from us. 

Sales targets aren’t imposed on our staff, unlike many other companies, and therefore truly objective advice is always provided. 

A Transparent and Highly Competitive Fee Structure, no hidden fees to landlords or their tenants, we are transparent in what we do. 

Dedicated Property Management Accounting Software to manage, review, control and report on all aspects of property finance in accordance with RICS regulations.

A highly experienced Credit Control function to ensure arrears are kept to an absolute minimum. 

Your tenants will be regularly communicated with and any relevant issues immediately addressed. 

WE ARE REALLY GOOD AT WHAT WE DO

Don’t just take our word for it see our Google reviews…

‘I have used Carters to manage my properties across the West Midlands for the last few years. I can't fault the service and speed which they provide. Tom Hackett is my main contact, He goes the extra mile and really makes the difference. I would not hesitate to recommend Tom and the team for the fabulous work they do.’

Very good excellent service, highly recommend!

‘These guys have been managing our rented property for the last 5 years and they are amazing! Any issues I have ever had have been sorted the same day or early the next morning. Jo and the team are very helpful and are always available. I would highly recommend!’

HEAD OFFICE ADDRESS
Carters Lettings
4 Albany Road
Harborne, Birmingham
B17 9JX

0121 803 4708
lettings@carterssurveyors.co.uk

OPENING TIMES
MON-FRI 9AM - 5PM
SAT - Available by appointment

Please leave a message out of these hours and we will endeavour to get back to you as soon as we can.

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